Terms of Service
Last updated: 25 August 2026
These terms govern your use of Covenant Connect. By creating a profile or completing the Match Spotlight you agree to them, so please read them carefully.
1. Who may join
You must be at least 18 years old, legally able to enter a relationship, and single. You agree to provide accurate information about yourself and to keep your profile current.
2. Your account
- You are responsible for your credentials and everything done through your account.
- One person, one account. Impersonation and duplicate accounts are not permitted.
- Tell us promptly if you believe your account has been accessed by someone else.
3. Community standards
Covenant Connect is a faith-centered community. You agree not to:
- Harass, threaten, deceive or exploit another member.
- Post sexually explicit, hateful, violent or unlawful content.
- Solicit money, promote a business, or recruit members to other platforms.
- Use another person's photos or misrepresent your marital status or intentions.
- Scrape, copy or automate access to member data.
For your safety, keep conversations and meeting arrangements within Covenant Connect where our moderation tools and safety guidelines apply. If you choose to move communication or meetings off the platform, you do so at your own risk and you are liable for all decisions, actions and inactions made outside the platform.
We may review reports, remove content, restrict features or close accounts that breach these standards.
3a. Identity verification
Verification is voluntary and open to every member, and our team may ask you to verify where it helps keep the community safe. To verify, you submit a government-issued identity document, a selfie holding that document, your residential address and a next-of-kin safety contact. You confirm the details are yours and accurate; submitting another person's documents or falsified details is grounds for immediate removal.
Only trained reviewers on the Covenant Connect team can open your documents. They are never shown to other members. Document and selfie images are deleted 90 days after a decision, while the outcome and the details you entered are retained for safety records. Approval grants the verified badge; it is not a guarantee about any member's conduct or intentions.
4. Memberships and billing
- Seeker membership is free. Silver, Gold and Platinum are paid subscriptions.
- Paid plans renew automatically at the end of each billing period until cancelled. You can cancel at any time and keep access until the period ends.
- Except where the law requires otherwise, fees already paid are non-refundable. Prices are shown in US dollars and may change with notice.
- Platinum matchmaking involves human introductions. We commit to effort and care, not to a specific number of introductions beyond what your plan describes.
5. Matching and no guarantees
Our compatibility scores are guidance, not promises. We do not guarantee a match, a relationship or a marriage, and we do not conduct criminal background checks unless expressly stated. Meeting anyone in person is your decision — meet publicly, tell someone you trust, and use your judgement.
6. Your content
You keep ownership of what you post. You grant Covenant Connect a licence to host, display and share your profile content with other members as required to operate the service. You confirm you have the right to share anything you upload.
7. Privacy-safe social ad cards
Silver, Gold and Platinum memberships are automatically enrolled in our privacy-safe social ad cards, and members are briefed about this when they join. You grant us a licence to create and publish anonymised creative from your profile — initials, an age range, a general location, denomination, faith level, a few values or traits, a short quote, and an artistically blurred version of your approved photo.
We never publish your full name, exact age, precise location, Instagram handle, email, phone number, WhatsApp number, or an unblurred photo in this creative. You may withdraw at any time by turning off social ad shares in your profile settings; already-published creative may take a short time to be pulled down from ad platforms. See our Privacy Policy for full detail.
8. Suspension and termination
You may delete your account at any time. We may suspend or end access for breaches of these terms, for safety reasons, or where required by law. Some records may be retained as described in our Privacy Policy.
9. Liability
The service is provided "as is". To the fullest extent permitted by law, Covenant Connect is not liable for indirect or consequential losses, or for the conduct of any member, whether online or offline.
10. Changes and contact
We may update these terms and will post the revised date above. Continued use means you accept the changes. Questions? Email support@covenantconnect.app.